Your personal data belongs to you. This policy explains exactly what h31 collects, why we collect it, and how we keep it safe on h31.today.
This Privacy Policy explains how h31 ("h31", "we", "us", "our"), the operator of the online betting and gaming platform at h31.today, collects, uses, stores, and protects the personal data of users ("you", "your") who access or use the h31 platform.
h31 is committed to handling your personal data responsibly and transparently. We understand that privacy matters deeply to our players in Bangladesh, and we have built our data practices around that understanding. This policy is written in plain language so you know exactly what happens to your information when you use h31.
This Privacy Policy applies to all personal data collected through h31.today, the h31 mobile app, and any communications between you and h31, including support interactions. It should be read alongside h31's Terms and Conditions, which govern your overall use of the platform.
By registering an account or using h31, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how h31 handles personal data, you should not use the platform.
h31 collects the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration, age verification, KYC compliance |
| Contact Data | Mobile number, email address | Account communication, support, security alerts |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Platform security, fraud prevention, performance |
| Usage Data | Games played, bets placed, session duration, login times | Platform improvement, responsible gaming monitoring |
| Communications Data | Support chat logs, email correspondence | Resolving queries, quality assurance, compliance |
h31 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or where you have explicitly provided such information in a support context.
h31 collects personal data through the following means:
h31 uses your personal data for the following purposes:
h31 processes your personal data on the following legal bases:
h 31 does not sell your personal data to any third party. We share your data only in the following limited circumstances:
All third parties who process personal data on h31's behalf are required to handle that data securely and only for the purposes for which it was shared. h31 does not permit third-party service providers to use your data for their own marketing or commercial purposes.
h31 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.
When personal data is no longer required, h31 securely deletes or anonymises it in accordance with our internal data disposal procedures.
h31 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, h31 will notify affected players without undue delay and take all necessary steps to contain and remediate the breach.
As an h31 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact h31 at [email protected]. h31 will respond to all valid requests within 30 days.
Request a copy of the personal data h31 holds about you.
Ask h31 to correct any inaccurate or incomplete personal data.
Request deletion of your personal data where h31 no longer has a lawful basis to retain it.
Ask h31 to limit how your data is used in certain circumstances.
Receive your personal data in a structured, machine-readable format.
Object to h31 processing your data for direct marketing or on the basis of legitimate interests.
Please note that some rights are subject to limitations. For example, h31 may be unable to delete data that it is legally required to retain. h31 will always explain the reason if a request cannot be fulfilled in full.
h31 uses cookies and similar tracking technologies on h31.today to improve your experience and keep the platform running smoothly. Here is what we use and why:
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Essential Cookies | Keep you logged in, maintain session security, enable core platform functions | No — required for h31 to function |
| Analytics Cookies | Understand how players use h31, identify popular games, improve navigation | Yes — via browser settings |
| Preference Cookies | Remember your language, display settings, and game preferences on h31 | Yes — via browser settings |
| Security Cookies | Detect suspicious activity, prevent fraud, protect your h31 account | No — required for platform security |
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of h31.today. h31 does not use cookies to serve third-party advertising.
h31 is strictly an 18+ platform. h31 does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use h31 or provide any personal data to h31.
If h31 becomes aware that personal data has been collected from a person under 18, we will immediately delete that data and close the associated account. If you believe a minor has registered on h31, please contact us at [email protected] so we can take prompt action.
h31 uses date-of-birth verification and identity checks during registration to prevent underage access to the platform.
h31 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and notify registered players via email or an in-platform notification where appropriate.
Your continued use of h31 after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this page periodically so you are always aware of how h31 handles your personal data.
If you have any concerns about changes to this Privacy Policy, please contact h31 support before continuing to use the platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or h31's handling of your personal data, please get in touch with the h31 support team:
For data access, correction, or deletion requests, please email [email protected] with the subject line "Privacy Request" and include your registered mobile number or email address so we can locate your account.
Privacy at h31 isn't just a legal checkbox. These are the real, practical steps we take to keep your personal data safe every day.
Every piece of data you send to h31 travels over TLS-encrypted connections. Your personal details, payment info, and login credentials are protected in transit at all times.
h31 will never sell your personal data to advertisers, data brokers, or any third party. Your information exists on h31 to serve you, not to generate revenue for someone else.
h31 collects only what's genuinely needed to run your account and process your transactions. We don't ask for data we don't need, and we don't keep it longer than necessary.
h31 uses cookies only for essential platform functions, security, and anonymous analytics. No third-party ad tracking, no cross-site profiling — just what's needed to keep h31 running well.
Access, correct, or delete your data at any time by contacting h31 support. We respond to all privacy requests within 30 days and will always explain our reasoning if a request can't be fulfilled.
h31 only sends promotional messages to players who have opted in. You can unsubscribe from marketing communications at any time — no questions asked, no delays.
Now that you know how h31 handles your data, create your free account and start playing. Fast deposits via bKash and Nagad, fair games, and real support — every day on h31.
By registering, you confirm you are 18+ and agree to h31's Terms and Conditions and Privacy Policy.